Tipo de empresa
One of our longest-standing clients, a security company with over 8 years of partnership with mobohubb, stands out as one of the Top 5 largest and most prominent security firms in the United States. Employing more than 8,500 people and overseeing the safety of over 700 sites nationwide, this company has built a stellar reputation in the industry.
Founded in 1990 by an entrepreneurial American couple, their strategy of prioritizing organic growth, rather than mergers and acquisitions, has fueled consistent double-digit annual growth. Their client-first philosophy remains the bedrock of their success.
The Security Company is a leading unarmed and armed physical security enterprise that serves a diverse range of clients, including industrial, commercial, real estate, and government entities. The company is known for its double-digit annual growth, achieved through its “one client at a time” approach rather than mergers and acquisitions—a strategy it has followed since its founding.
With a commitment to ensuring safety, The Security Company recognized the pressing need to efficiently monitor and document the activities of their security officers effectively, particularly during non-standard hours when supervision was limited.
Monitoring security officers’ activities during off-hours, mostly during overnight shifts, posed a significant challenge. Without real-time oversight, ensuring accountability and operational efficiency became increasingly difficult. They pondered over how to ensure their security officers performed their duties diligently.
Traditional methods of documenting activities, such as paper-based reports, were no longer adequate for their needs. They required a digital solution that could provide real-time monitoring, streamline reporting processes, ensure data security, and store daily operations, while also bolstering accountability and efficiency.
The EVP Commercial Services, explains in his own words:
“How do we know what the security officer is doing? Is he doing rounds? Is he finding incidents? 20-30 years ago, this would go on paper with a clipboard and a pen, but those days are over, and this needed to be digital. We needed something we could search and find something from six months ago. So, we needed some sort of technology solution to be able to capture all that, from tracking rounds to incident reports, where they can take photos, videos, or audios.”
After thorough evaluation, The Security Company turned to mobohubb, a comprehensive mobile application designed to address the specific needs of deskless workforces and tailored to enhance performance, accountability, and reporting processes.
mobohubb emerged as the optimal solution. Its comprehensive interface catered to Security Company’s needs, offering features such as:
By leveraging mobohubb’s features, The Security Company gained the ability to track security officers’ activities in real-time, from conducting rounds to documenting incidents. The application allowed officers to submit reports digitally, including any media, ensuring accurate and detailed documentation of their activities.
“All of our data is easily accessible. We can just log in and have all the information, like time stamps and GPS mapping, that shows the location of our security guards”
The EVP Commercial Services said mobohubb’s ease of use and simplicity was one of the main advantages, realizing that not all employees might have advanced technical skills. “It’s incredibly user-friendly. We wanted to find a very simple app, easy to use for people that might not be tech-savvy. We didn’t want an app in which you need to be an IT person to figure it out.”
By implementing mobohubb, the company achieved remarkable results:
By implementing mobohubb, The Security Company overcame the challenges associated with monitoring and documenting security officers’ activities effectively. The application provided real-time visibility, streamlined reporting processes, and enhanced data security, ultimately improving operational efficiency and ensuring the safety and security of their clients’ facilities.
mobohubb greatly increased accountability, efficiency, and data management. All data is easily available through a user login, ensuring data integrity and improving overall efficiency. Security operations were made even more efficient by using QR codes. Companies like Security Company are setting the standard for rethinking the future of security operations as technology develops.
The EVP Commercial Services remarks “for us, mobohubb has done all that. I mean, it’s got everything that we were wanting to do. It has become integral to our operations, embodying our vision for the future of security management.”
With mobohubb as their trusted ally, The Security Company embraced a future where technology served as a cornerstone in reshaping security operations, setting new standards for the industry.
Moreover, the application was not limited to security officers; internal employees, including branch employees, operations managers, and HR teams, also benefited from its simplicity and functionality. The Security Company adopted mobohubb not only for their deskless security personnel but also for internal staff.
“We also use the app for our internal employees, our branch employees, our operations managers, and our HR team.” the EVP Commercial Services, concluded.
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